Privacy Policy

Information We Collect

GeneratorXS collects the information needed to provide account access, billing support, and AI-assisted generator troubleshooting. This may include your name, business details, sign-in credentials, subscription details, and the prompts or attachments you provide while using the service.

We may also collect technical data such as browser type, device information, IP address, pages visited, and performance or diagnostic logs that help us operate, secure, and improve the platform.

How We Use Information

We use your information to authenticate users, process subscriptions, respond to support requests, deliver troubleshooting guidance, and maintain service reliability.

• Provide and improve GeneratorXS features
• Monitor service quality, uptime, and abuse prevention
• Communicate important account, billing, or policy updates
• Comply with legal obligations and enforce platform terms

Sharing and Service Providers

We may share information with service providers that help us run the product, such as hosting, analytics, authentication, payment, and customer support vendors. These providers are expected to handle data only for authorized business purposes.

We may also disclose information when required by law, to protect users or the platform, or as part of a business transfer such as a merger, acquisition, or asset sale.

Data Retention and Security

We retain information for as long as needed to provide the service, maintain legitimate business records, resolve disputes, and meet legal or operational requirements.

We use administrative, technical, and organizational safeguards designed to protect data. No online system is completely risk-free, so you should avoid submitting highly sensitive information unless necessary for support or troubleshooting.

Your Choices

You may update account information, manage subscription status, or stop using the service at any time. If you need help with data access, correction, or deletion requests, use the support channels provided within GeneratorXS.

Continued use of the service after policy updates means the revised Privacy Policy will apply from the stated effective date.